SHIPPING POLICY

We deliver to all states in Australia using a trusted shipping company. We deliver to a home or office address; deliveries can not be made to a PO BOX. We currently do not ship internationally.

Shipping will usually take 5 working days to most place's in Australia. If you are unsure about how long it is taking to receive your order, please do not hesitate to contact us via email - info@tvinstallers.com.au

WARRANTY & RETURNS

TVinstallers.com.au will replace any goods delivered that are incorrect, faulty or in damaged condition. If packaging appears to be damaged at time of delivery, you must advise the freight company immediately and note any damage in writing before signing for the goods. If you do not notify the freight company immediately of any visible damage to packaging or goods we shall have no liability to you.

You must notify us within 10 working days of receiving incorrect, faulty or damaged goods by email - info@tvinstallers.com.au. If you do not contact us in this time frame we shall have no liability to you.

Any returns must be made to us before a refund will be made, unless otherwise agreed in writing.

EXCHANGE & CHANGE OF MIND

Exchanges are not normally made for incorrect orders, changing your mind or finding cheaper price's elsewhere. We recommend you carefully preview any orders before proceeding with checkout.

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